Spam Assassin

Spam Assassin is a mail filter installed on a mail server used to identify spam. It checks for spam using a large number of pre-set rules that check the header, body, and sender of all e-mail messages sent to your domain mailbox. For more information about Spam Assassin, refer to the following links:

Also refer to E-mail Filtering for more information about spam and setting up filters.

To enable Spam Assassin:

    • Click on the Spam Assassin link in the Mail area.
    • Click on the Enable Spam Assassin button

You can change how Spam Assassin deals with spam. The following options are available:

  • required_hits - The number of e-mails received before a certain e-mail is considered spam.
  • rewrite_subject - Alter the subject line of spam e-mail. Enter 1 to enable or 0 to disable.
  • subject_tag - Text added to the subject line of spam e-mails. rewrite_subject must be enabled for this to work.
  • blacklist_from - Enter an e-mail address that you always want classified as spam. The asterix symbol (*) can be used as a wildcard.
  • whitelist_from - Enter an e-mail address that you never want classified as spam. The asterix symbol (*) can be used as a wildcard.

To configure Spam Assassin

  1. Click on the Spam Assassin link in the Mail area.
  2. Click on the Configure Spam Assassin button.
  3. Change the settings as required.
  4. Click on the Save button.

Enabling or disabling the Spam Box

The Spam Assassin Spam Box is a separate mail folder called "spam". If enabled, all e-mail that Spam Assassin flags as spam is automatically delivered to the "spam" folder.

Note: You need an IMAP e-mail client, such as Horde, to view the Spam Box (refer to Horde summary for more information).

(Note: all PaintWebs top level domain hosted clients have Horde mailboxes and spam assasin on their control panel. If you need help locating these items, please contact your webmaster).

To enable or disable the Spam Box:

Click on the Spam Assassin link in the Mail area.

Click on the Enable Spam Box or Disable Spam Box as required

Disabling Spam Assassin

You can disable Spam Assassin whenever you require. If you are not able to receive a non-spam e-mail it is a good idea to disable Spam Assassin and have the e-mail re-sent.

To disable Spam Assassin:

Click on the Spam Assassin link in the Mail area.

Click on the Disable Spam Assassin button.

Tracing an e-mail address

CPanel enables you to trace the delivery path of an e-mail address, from server to server, to your web site.

To trace an e-mail address:

Click on the Trace an E-mail Address link in the Mail area.

Enter the e-mail address that you want to trace in the available field.

Click on the Show Route button.
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